Is your web browser acting strangely or are you having trouble maintaining a connection to CoreComm? We have compiled the following pages based on years of troubleshooting technical issues related to dialing into the Internet. If you don't find the answer to your question, make sure to visit the technical support library and FAQ sections.

In-Depth Troubleshooting
Our in-depth troubleshooting guide covers topics such as slow connection speeds, unexpected disconnects, no answers, busy signals and more.

Netscape Lock-up Problems
If you use the popular Netscape browser and are ready to throw it out the window due to "crashes" or "page faults" you should read this document which includes help from the Netscape knowledge base.

Netscape Lock-ups on a Macintosh
Netscape may be available on multiple operating systems, but each program on different operating systems have their unique annoyances. If you've been having difficulty with Netscape on the Mac, read through this document.

Reinstall DUN and TCP/IP Files
So this time you've deleted too much? Or maybe dial-up network has magically been corrupted. Review this document to walk you through the process of reinstall that infamous DUN - Dial-Up Networking.

Reinstall Core Windows 9x Components
"Core Windows 9x Components?" That sounds bad. Reinstalling core Windows 9x (Windows 95 or 98) components, which includes setting up your CoreComm connection, may sound daunting but we're here to help.

56k Modem Information
This page helps explain general modem technology including why you get sub-56k connection speeds, initialization strings, and more that will help put you to sleep at night.